Forbes launches online hospitality training
Forbes Travel Guide (FTG), the global five-star hotel rating and luxury service expert, is launching a series of webinars for hospitality staff during the coronavirus global shutdown.
FTG said the new Hospitality Strong initiative was designed to “engage, educate and elevate furloughed, laid-off, and working hospitality staff of all levels”, with programming initially set to run from 23 April to 25 June.
The complimentary webinars will be delivered by FTG’s learning and development team and feature sessions such as A Timeless Service Philosophy for Uncertain Times, Emotional Engagement, and Hospitality in a Global Market.
“It has been devastating to see our beloved hospitality industry come to such a sudden pause during this unprecedented time,” said Filip Boyen, chief executive of Forbes Travel Guide.
“This is our contribution to the collective industry effort that will be needed to rebuild and strengthen hospitality following the crisis.”
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