VistaJet said it created the VistaPet programme because one in four of its members flies regularly with pets yet said “travel standards to date have failed to reach expected service levels”. Research found 75% of owners said they distrust commercial airlines to care for their pets.
VistaJet owns its fleet of 70 jets – customers pay for flight hours “on demand” – so can enable end-to-end control of the process. VistaPet includes advice on vaccinations, microchips, certificates and permits and the cost of a full cabin reclean after every pet flight.
Animals also get a VistaPet Pochette with bio-organic Rockster pet food, Random Rewards treats – created by Michelin-starred chef Michel Roux – Kibble Pet’s Travel Care Kit and toys by Furzu.
Pets must be kept on a lead or in a travel cage for take-off and landing but can relax with owners during the flight on a handmade Labbvenn mat. VistaJet can also arrange fear-of-flying courses for dogs, in partnership with The Dog House.