The second Business Support Live programme will air at 11am-11.30am, with guest panelists John de Vial from Abta; Alan Bowen from AGB Associates; and Farina Azam from Kemp Little.
Travel professionals are invited to ask their questions live during the session, or preferably to email them ahead of the session to TTG Media group editor Pippa Jacks (pjacks@ttgmedia.com).
The focus tomorrow will be on the ongoing challenges around customer refunds, including the credit and debit card chargeback scheme.