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Agency to the rescue after visit to Santa cancelled

High street
Gary Noakes
23 December 2020

A cancelled Lapland trip led an agency to reward two disappointed children and win a rebooking.

Ryan Sowney with gifts from Arrange My Escape to Isla and Woody

Staff at Worcester agency Arrange My Escape were moved when one family’s trip, including eight-year-old Isla and Woody, six, was curtailed.

The agency’s general manager Jennifer Lynch said: “The parents were so disappointed, because they knew their little girl might be too old to believe in Santa next Christmas.

“With this in mind we decided to put together a special hamper for the children. This was made up of lots of goodies that we already had in store – lots we save from suppliers when they visit, or we collect at training events. It basically only cost us a few pounds.”