Jackie Steadman, director of Berkhamsted-based TravelTime World, told TTG her agency had this week implemented a new policy to “not take any more credit card payments” and would now aim to “plateau” the number of its customers using them to book.
Echoing Steadman, Nick Harding-McKay, managing director of Travel Designers in Balham, south London, said his agency would take similar steps on January 13 next year – the date the Payment Services Directive 2 (PSD2) comes into force.
