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Asia specialist to pioneer 'tip-inclusive' holidays

Operators
James Chapple
19 May 2021

Experience Travel Group will, in future, include tips for guides, drivers and other ground staff in-destination in the overall cost of its holidays.

Guide Driver Taxi (Credit: Experience Travel Group) 17-0074CR _MG_4650 v1.0.jpg

The Asia specialist said the full cost of the holiday, including the tip, would be fully commissionable, offering agents "a real point of difference".


What was previously a discretionary amount decided by the client will now be charged as a fixed sum based on the length and style of the trip.


This sum will be automatically included in the overall cost of the holiday, and split fairly between each experience provider involved locally.


If the client feels they did not receive satisfactory service from their guides throughout the holiday, they are entitled to a full refund of the tip upon their return.