Since Cook collapsed in September, the UK Civil Aviation Authority (CAA) has been undertaking the UK travel industry’s largest ever refunds programme and has received some 215,000 valid claims since 7 October.
It has been a challenging operation, the CAA said, due to the potential threat of fraudulent claims and complexity in dealing with multiple booking systems used across the Thomas Cook Group.
Of the refund applications received on day one of the scheme, 67,000 were valid. Of those, two-thirds will have been refunded by the weekend.
This brings the total refunds value, including 90,000 direct debits, to £160 million.
