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'Neurodivergent travellers shouldn't have to pay more to get the right service'

Responsible business
Tom Parry
2 November 2023

How to make the travel industry more neuro-inclusive and better at serving customers with hidden disabilities will be explored at WTM London next week, as neurodiversity consultant Onyinye Udokporo offers her perspective and advice.

If you fail to understand neurodiversity, you could be turning away potential clients

"Neurodiversity means we all have different minds; we think in different ways and work in different ways.”

It is estimated between 15-20% of the world’s population are neurodivergent, which means they could have been diagnosed with conditions such as autism, ADHD, ADD, dyslexia or dyspraxia.

“It’s such a new issue – the term neurodiversity is only 25 years old and can seem more complicated than it is,” says Udokporo, speaking ahead of WTM London. “All it means is we all have different minds; we think in different ways and work in different ways.”

Having launched her tutoring business aged 12, Udokporo, who is dyslexic, is an author, entrepreneur, educator and social mobility advocate.