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'No pressure!': Travel Village Group tells suppliers it's OK to miss its conference

Operators
Gary Noakes
7 July 2025

Travel Village Group has told suppliers it does not expect their attendance at its conference next year “as a given” and promised other radical changes for attendees to ease the pressure on often stretched business development teams. 

Phil Nuttall Paula Nuttall Travel Village Group

Phil Nuttall, who runs the business with wife Paula, ruled out expanding the agency's retail footprint (Credit: Travel Village Group)

The Blackpool-based agency and cruise specialist, which operates the Southampton Cruise Centre brand, has promised to “reset the compass” regarding conferences, arguing there are too many in the calendar. It has now switched to a biennial format and will hold the 2026 event at Ibiza’s Grand Palladium Palace hotel from 6-9 May.

Chief executive Phil Nuttall said: “Earlier this year, I shared my concerns about the unsustainable pace our industry has set for supplier partners with events, awards, conferences, etc, especially in the months leading up to Christmas.”