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Trip.com Group’s Andy Washington, general manager, Europe chats to TTG at WTM London about the OTA’s ‘big plans and hopes for Europe’, how it’s tailoring its products to consumers and the impact of its concierge assistant TripGenie and other AI tools.
Tap the CC button at the bottom of the video for captions.
Read more: Trip.com Group’s Boon Sian Chai, managing director and vice president, international markets, shares his take on user-centric innovations, and explains why the future of travel "is all about you".
Find out more about Trip.com Group on stand S3-530 at WTM London 5-7 November.
Watch TTG’s six-part Smarter Selling Series with Helen Roberts, in partnership with Titan Travel, and pick up practical tips on everything from communicating your value to converting customers and handling budget conversations. Complete the quiz after each bitesize episode for the chance to win £300 in Titan Rewards.
Competition closes 12 June. Watch all six episodes here.
