Corporate Travel Management (CTM) has become one of the latest agencies to offer customers a way round paying British Airways and Iberia’s £8 surcharge on GDS bookings.
It has signed a pan-European agreement with IAG airlines British Airways and Iberia that will see the partners work together on the implementation of NDC. This deal will also allow BA and Iberia bookings to be made via CTM without customers incurring the Distribution Technology Charge (DTC) that was introduced in November 2017.
Debbie Carling (pictured above), chief executive, CTM Europe, said: “CTM prides itself on being at the forefront of the ever-changing business travel landscape and the NDC programme is just one of these changes. Thanks to our flexible, proprietary technology and robust company processes, CTM is both equipped and committed to manage these changes in a way that provides our customers with the greatest possible return on investment.
“It was important that we take our time over these negotiations to secure the right – and best – deal for them: more content and more cost-saving opportunities, but no extra fees.”
Ian Luck, BA’s head of distribution, added: “We have long shared a strong relationship with CTM and this new NDC agreement is acknowledgement of our continued and growing partnership. CTM are a technology leader and we look forward to working with them on NDC implementation and delivering the associated benefits to our mutual clients."
Headquartered in Australia, the company employs more than 2,200 FTE staff globally and provides localised service solutions to customers in more than 70 countries