The Access Group’s Recruitment and Resourcing Index revealed travel and tourism firms are offering some of the best candidate experiences during job application processes.
It also saw a significant gap between candidate experiences when applying for new jobs across the major sectors – which could be preventing them from completing the process.
The index was compiled using different metrics, including user experience of careers pages, the number of questions on an application form, and whether candidates can apply via LinkedIn or need to send a covering letter. The higher the score, the better the candidate experience.