The Access Group’s Recruitment and Resourcing Index revealed travel and tourism firms are offering some of the best candidate experiences during job application processes.
It also saw a significant gap between candidate experiences when applying for new jobs across the major sectors – which could be preventing them from completing the process.
The index was compiled using different metrics, including user experience of careers pages, the number of questions on an application form, and whether candidates can apply via LinkedIn or need to send a covering letter. The higher the score, the better the candidate experience.
Travel and tourism firms were the 10th most likely industry to land top talent due to offering the best candidate experiences during the recruitment process.
Julia Harvie-Liddel, head of recruitment at The Access Group, said that in the current jobs market, organisations cannot afford to risk losing candidates at the final stage because of poor experiences with their website and "arduous" application forms.
"The good news is, that with a few improvements, employers could see a vast improvement in the number of people who complete their application form," she added.