Hundreds of customers and members of the Waterford community shared messages of condolence on the agency’s Facebook page, praising his courtesy, kindness and professionalism.
Colleague Linda Byrne said: “We are absolutely devastated by the loss of Tom; he was so much more than a boss to each and every one of us. Most of us have been working at Strand Travel for more than 20 years, which says a lot about his approach and treatment of his staff. We will miss him beyond belief.”