Abta and leading travel lawyers joined TTG for the second of its weekly interactive business sessions, with the Package Travel Regulations top of the agenda.
Customer refunds, including the credit and debit card chargeback scheme was also discussed as well as frustrations with the differing levels of support being offered by banks.
Watch the session in full as TTG group editor Pippa Jacks puts questions from across the industry to the panel of experts.
You can download the Visa and Mastercard Covid19 guidance notes to which John de Vial referred here:
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Abta and leading travel lawyers joined TTG for the second of its weekly interactive business sessions, with the Package Travel Regulations top of the agenda.
Customer refunds, including the credit and debit card chargeback scheme was also discussed as well as frustrations with the differing levels of support being offered by banks.
Watch the session in full as TTG group editor Pippa Jacks puts questions from across the industry to the panel of experts.
You can download the Visa and Mastercard Covid19 guidance notes to which John de Vial referred here:
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