Virgin Voyages launches new e-learning platform for agents

The line’s Seacademy will serve as a “one-stop-shop” resource tool and its creation follows a recent announcement by the brand to raise agent commission to 16%.

Seacademy will allow agents, which Virgin Voyages calls First Mates, to learn at their own pace while gaining increased product knowledge and access to perks.

Shane Riley, associate vice-president of international sales, said: "We already have an extensive First Mates learning programme, including face-to-face meetings, Facebook Lives, webinars and more.

"The development of our e-learning platform is in direct response to requests from our First Mate partners, offering them a meaningful format to learn at their own pace with clear bite-sized modules.

"We conducted a survey, and 96% of First Mates told us an e-learning platform would be a valuable addition."