Most agents believe new-to-trade professionals should undergo mandatory training and obtain certifications before joining the industry.
That was the consensus from a TTG poll of more than 400 travel professionals after the issue was thrust into the spotlight by a TTG Luxury interview with Amanda Teale, founder of luxury lifestyle brand Minerva Private Travel and Lifestyle Management.
Teale said too many new agents weren’t booking flights or using GDS systems. “They’re hotel bookers – they’re not advisors,” she said in a call for higher standards across the sector.
