Eminere founder Patrice Gordon told TTG’s Fairer Travel Diversity Forum staff too often raise issues only to be met with a wall of silence from a so-called "ask hole".
“They ask a ton of questions, then it’s like tumbleweed,” she said, adding the attitude to staff survey results was often one of shame and an unwillingness to change.
Gordon said it was for this reason she had become an advocate of reverse mentoring, whereby senior leaders are instructed and led on certain issues by their staff. “With reverse mentoring, it is really difficult for leaders to walk away,” she said.
