Agents

Industry welcomes new UK-EU agreements on e-gates and youth mobility

Tui said the new ’youth experience’ regime ’could open up hundreds of exciting seasonal overseas job opportunities with Tui for young Brits’

Watch: Could this be Florence’s finest crowd-free escape?

A 39-room Small Luxury Hotel of the World on the outskirts of Florence was once Salvador Dali’s retreat of choice. Now, Madeleine Barber finds out if it has what it takes to become your clients’ chosen haunt too

Luxury hotel brand to offer private ‘after-hours’ experiences

Fairmont Hotels & Resorts plans to work directly with agents who wish to book the activities of its new campaign.

Baldwins Travel ‘in hands of receivers’ as Abta invites claims for pipeline monies

The Kent-based miniple has had a challenging year so far, losing its membership of the Advantage Travel Partnership and Abta as well as its Iata accreditation

New Costa Rica specialist seeks agents' help as it targets 'unique' niche

Cecropia Travel offers luxury voluntourism and tailor-made itineraries – and is on the hunt for agent partners

Agents to gain access to 'unsearchable' luxury product at exclusive event

Ultra 2026 will connect top advisors with some of the industry’s most sought-after suppliers.

An agent shares her ‘eye-opening’ experience on South Africa fam

Sue Koumides, from Journey the World, joined a fam trip to an underrated part of a popular tourist destination. Here’s what she learned...

Sales and pricing withstanding ‘later than ever’ booking trend – Advantage

Advantage members’ revenue was up year-on-year during peaks and the first two weeks of May despite nearly 40% of bookings being made for departures within 12 weeks and consumers’ continued quest for value

Meet the new generation of cruisers who want your customers’ cabins

Forget stereotypes of silver-haired clients gently dozing on deck, lines are welcoming younger passengers who they hope will become the repeat bookers of the future

Involved Holidays’ Richard Forde: ‘We need agents to distribute our product’

Walking specialist Involved Holidays has hired a familiar face to help it sell its products through the trade for the first time

‘Fail fast, put people first and never tolerate poor service’: industry leaders share the values steering their businesses

Kuoni’s Mark Duguid, easyJet holidays’ Paul Bixby and Princess Cruises’ Eithne Williamson joined a panel discussion at the Advantage conference to share the values that drive their teams

Advantage marks 30 years of service from Julia Lo Bue-Said with emotional tribute

The Advantage team surprised chief exec Lo Bue-Said with a string of messages from colleagues and industry figures at its annual conference in Malta on Thursday

Adore Holidays boss hints at further retail expansion after buying travel firm

The Essex agency has completed its second acquisition in the space of two months, buying Online Travel Group and its associated brands, including ski specialist Get Skiing

Advantage records five-fold £550 million increase in annual turnover

The consortium welcomed more than 50 new branches to its network during its 2023/24 financial year, who contributed to a £550 million increase in annual turnover, up from an increase of £100 million in the previous year

Agents consistently resolving nearly 90% of clients’ travel difficulties, says Advantage

’After years of uncertainty, travellers want peace of mind – and that’s exactly what the travel agent provides,’ said Advantage Travel Partnership chief executive Julia Lo Bue-Said

Tui claims market share gain despite reluctance from some families to book

According to Tui, some families were slow to book summer breaks but that there has been an uplift following the May bank holiday – although with a noticeable switch to cheaper destinations

Tui blames late Easter for increased second-quarter loss but sticks to full-year forecast

Tui has said the late Easter meant a €32 million shift in its profits for the January to March period, but insisted its full-year profit forecast remained on track despite ’challenging’ economies in its key sales markets

New digital platform at the heart of Advantage’s first major rebrand for 20 years

New platform will make it easier for consumers to find their nearest independent travel agent, while a brand-new news and resources hub will provide content that ’reinforces Advantage’s position as an industry authority’

Value, culture and ‘destination dupes’: Advantage reveals the trends powering travel in 2025

Advantage Travel Partnership has highlighted the late booking trend among other issues in a state-of-the-nation update issued during its annual conference in Malta taking place this week

Baldwins Travel loses Iata accreditation and 'no longer Advantage member'

The agency, which has 11 branches primarily across the south-east of the country, failed in its bid to have its Abta membership reinstated in April 2025

Luxury agent makes £50k booking for unlikely clients – here's how

Sam Cooper of RB Collection teamed up a bespoke tour operator to sell a unique destination.

Agents’ stories from the TV Baftas red carpet with P&O Cruises

The lucky agents watched Dianne Buswell collect the trophy for the P&O Cruises Memorable Moment award – on behalf of herself and comedian Chris McCausland for their performance to “You’ll Never Walk Alone” on Strictly Come Dancing – alongside a host of other TV stars winning the prestigious gongs.

UK and Irish agents will get chances to sail on new Windstar ship before maiden voyage

The small-ship boutique line has not launched a new-build vessel since 1987

‘The demand is there’: is the stage set for travel's biggest-ever summer?

After two major operators opened new airport bases and with Atol capacity reaching record levels, Gary Noakes explores this summer’s package travel trends