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Agents

Holafly
Holafly to target agents with 'competitive commissions' after identifying UK as top expansion priority
The eSIM company says it is determined to enhance its relationships with travel agents in English-speaking countries
Tourism minister Stephanie Peacock
New tourism minister talks up her 'positive' experiences using travel agents
Stephanie Peacock praises travel agents but stops short of backing a campaign encouraging people to use them
Capitol building
'A prompt solution was never likely': trade braces for US flight disruption as government shutdown continues
From domestic flight cancellations to free national park entry, US-specialist travel agents and tour operators have shared how their clients are faring during the shutdown
WTM London day one
How would you describe 2025 in one word? Travel leaders offer their thoughts...
A mic, a camera and one question for senior leaders who TTG bumped into at WTM London: Describe 2025 in one word...
luxury villa
Agents urged to 'source properties for every need' as all-inclusive demand rises
High-net-worth clients are increasingly booking all-inclusive luxury travel, according to the latest research by Virtuoso
Hays Travel has acquired 14 Millington Travel branches
Hays Travel acquires Midlands miniple Millington Travel
Agency giant acquires all 14 Millington branches – its fourth retail buyout of the year – and promises staff their jobs are safe
Nick
'People are hungry for light relief': travel told to use humour to emphasise authenticity and build trust
Comedy can – and should – be used as an effective tool for promoting a destination, WTM London told
Airport lounge Credit: iStock / onurdongel
On the Beach ordered to remove ‘misleading’ promotions offering free lounge access

The complainant challenged whether the ads omitted significant information and were misleading, understanding that there was a cap on the total number of free airport lounge passes that could be offered.

Di Rhodes
Travel Counsellor’s advice to newcomers after reaching nearly £1 million in first 12 months
Di Rhodes has shared her top three tips for building a successful franchise after joining the homeworking agency last year
Olympic Holidays MD Reeva Kingston
Olympic Holidays to invest in becoming 'one-stop shop' for all agents' needs
Olympic Holidays has set out its strategy for 2026, promising an upgraded booking system, more experiences and new destinations
The new platform features AI sales support for Kurumathi Maldives
'We've listened': Kuoni to launch new online platform to agents this month featuring 'AI-powered sales coach'
Kuoni Connect to provide agents tools, offers, learning and 'AI-driven support', as well as new ways to contact the operator – including WhatsApp
Kelly Green
Hays Travel’s Kelly Green joins Virgin Voyages as line hails 17% UK growth
Virgin Voyages has strengthened its on-the-ground presence with key appointments across its core international markets
Chancellor Rachel Reeves recently visited the easyJet CAE Simulator Centre at Gatwick airport
'My gut is telling me to hold back': wary agents put plans on hold as chancellor's latest Budget looms
Already feeling the pinch from increased National Insurance costs and a rise in minimum wages, the sector braces for make-or-break Autumn Statement
Andrew Tait
Ultra-luxury Antarctica operator talks fam trip plans after UK investment
White Desert is on a mission to develop its relationship with the trade in the UK and Europe
Deben Travel's Lee Hunt
Agent: 'What happened to suppliers' duty of care to their Jamaica-bound passengers?'
Travel agency boss Lee Hunt asks why suppliers don't issue customers credit notes when a hurricane is heading towards destination where thousands of Brits enjoy holidaying
Luxury travel supplier meeting with a travel advisor
Carrier to launch ‘endorsement programme’ for agents as ‘badge’ of expertise
The luxury tour operator believes the certification will resonate with both agents and clients
Hays Travel acquires Polka Dot Travel
Hays Travel snaps up all 15 Polka Dot Travel shops in latest acquisition
The travel agency will continue to trade under its own name from shops in the north west, Midlands and north Wales, with all staff remaining in their posts
Paul Salisbury in Jamaica
'Help us help Jamaica': heartbroken agent launches fundraising drive after hurricane
Travel agent Paul Salisbury hopes to raise a 'five-figure' sum through his GoFundMe page to support Jamaica following Hurricane Melissa
Well and Truly Travel's Tania Nash
'We had no idea what was coming': Agent spends four days sheltering from Hurricane Melissa
Well and Truly Travel agency boss Tania Nash is currently staying at the Sandals Ochi in Ocho Rios, Jamaica, to celebrate hers and her husband's 25th wedding anniversary
GDS Genie creator Neil Robinson
The end of GDS training? Agent launches AI tool that can book holidays ‘in seconds’
Neil Robinson, former managing director at Colletts Travel, believes GDS Genie will be game-changing for travel agents.
Neston Perfect Getaways Black and White
From flying brochures to mysterious bibles: are these the most haunted travel agencies in the UK?
From a medieval burial site just 20 yards from an agency branch's front door to spinning globes and shadowy figures, TTG speaks to agents ahead of Halloween about their shops' spooky goings on...
Hurricane Melissa
Travel agent battles through the night to support client stranded in Jamaica
Travel agent Cat Sanders, owner of Over the Moon Escapes, lost contact with a client at Riu Negril while trying to help them evacuate the island.
Black silhouette of plane
Eastern Airways employee turned agent saddened as airline prepares to file for administration
Former Eastern Airways employee turned travel agent laments as the airline prepares to enter administration
Garry Wilson
EasyJet holidays boss: ‘We want to redefine what luxury travel means’
Travel agents have shared their reactions to easyJet Holiday's new Luxury Collection