Agents

High-net-worth travellers’ top frustrations when booking accommodation revealed

Itinerary clashes and sold-out rooms are just two of the pet peeves facing today’s luxury travellers

The TTG Luxury Travel Awards are back – new venue and categories revealed for 2026

The much-loved afternoon ceremony, hosted once again in association with Silversea, will be back on Friday 6 March

Lincolnshire Co-op Travel starts £5 million revamp of its retail network with Louth branch

The shop in the Lincolnshire market town is first in line for a £160,000 refresh

InteleTravel to review PlanNet partnership following Sun newspaper sting

The US homeworking agency’s UK team has spoken to suppliers, regulators and the trade press to address concerns after The Sun newspaper called its operating model into question

Agent ready to expand into new premises and launch events programme to drive bookings

Craig Goodridge has enjoyed huge success since jumping into retail as a one-man-band two years ago, and now feels the time has come to secure a larger premises in Sheffield

APT parachutes Travelmarvel experts into its call centre as brand launched as standalone entity

The Australia-based touring and river cruise company has given Travelmarvel ’a fresh visual identity’ to help grow the operator’s premium customer base

From one store to four: how being a TTNG member is fuelling Tivoli Travel's rapid expansion

Tivoli Travel director Jo Richards explains why the support of the Travel Network Group Managed Services has been crucial to the agency opening new stores – with a fifth in the pipeline

'Without agents, we wouldn't be here': Virgin Voyages hails trade support for new ship Brilliant Lady

The adults-only line welcomed more than 1,000 agents onto its newest ship Brilliant Lady in Portsmouth this week

Former Shearings national account manager Claire Dutton joins Inspire Europe

Dutton will start her new role on 6 October and will support the company’s first-ever Independent Travel Associates conference in Majorca the following week

Celebrity Cruises invites agents to start placing deposits for first river holidays next month

Agents can start securing spots for their clients onboard Celebrity’s first river cruises from 3 September

Tui pledges £1 million in unspent apprenticeship funding to tackling UK skills shortages

Cash will go towards helping the NHS, charities and businesses create training opportunities in sectors facing workforce challenges

Virgin Voyages to 'explore' luxury cruise market as Brilliant Lady arrives in UK

SJ Walker, Virgin Voyages’ UK sales director, believes there’s an ’overlap’ with what luxury customers want and what the line offers

Seven ways luxury travellers are avoiding overspending, and how to broach them

High-net-worth individuals are becoming increasingly discerning as luxury travel prices continue to rise.

'Travel's new power couple' bringing domestic bliss to the shop floor

Claire and James Smith’s romance was an unlikely one – so how are they making things work now they’re also working together?

'Here's how to sell Star of the Seas – trust me, my agency has already made three bookings!'

Travelmax’s Savannah Bracewell shares Star of the Seas’ key selling points after sailing on Royal Caribbean’s second Icon class ship

‘Booking windows are shortening’ – and other luxury travel myths debunked

Virtuoso has unveiled a number of key insights into the reality of luxury travel bookings for 2026

Agents share top priorities when choosing suppliers

Having access to the best contacts at a tour operator is among the most crucial factors when deciding who to work with, travel advisors shared during the finale lunch for Pure Luxury: The Masterclass.

New Holiday Village agents 'hit the ground running' with flurry of 'complex' £50,000 cruise bookings

Nicki Bryan and Hemali Iverson worked together at Baldwins Travel’s Lewes shop in Sussex for four years before setting up their own businesses under the Holiday Village brand this summer

‘This hotel collection has completely changed the way we sell Sri Lanka’

These two agents now have a new trade-friendly property portfolio on speed dial, after joining fam trips designed around boutique hotels and authentic experiences

P&O Cruises grows regional support for agents with two new hires

The line hopes Amber Eastwood and Isla Wilson will ’enhance its regional presence and strengthen relationships with the trade’

‘They asked me to track down an 80s sports star!’: agents reveal their clients’ most outlandish demands

From reunions with 80s cricket stars to international baby formula deliveries, the sky’s the limit when it comes to what agents will do for their clients – three top agents share some of their most remarkable asks with TTG

Panache Cruises makes apprentice 'vow' after hiring three new sales staff to meet soaring demand

The Chorley-based luxury agency’s workforce has grown from a team of 67 to 76 across the UK and US in the last year

Luxury agent reveals £7 airport add-on that can ‘make or break’ a trip

Donna Bidwell says she will be telling all clients to make this investment after a stressful airport experience.

AE Expeditions sales chief vows to crack ship visit 'issue' ahead of agent overnights next year

Andrew Turner said agents enjoyed the two recent overnight ship visits in Scotland before highlighting how these educationals still had their limitations