Atol

Which? campaign tone 'very disappointing' – Abta

Consumer champion’s #RefundPassengers message undermined the two groups’ alignment on key issues, head of public affairs Luke Petherbridge told TTG

Abta may revoke membership if refunds refused

Legal chief Simon Bunce said the association was “actively” engaging with operators failing to follow guidance

MP: Credit notes 'smart way' to prevent 'domino collapse'

Lib Dem Ed Davey says so long as consumers’ right to a refund is protected, ‘it is reasonable to allow travel businesses more time to pay’

TTG's Business Support Live – week 4; financial protection

Financial protection was the focus for AAC legal advisor Alan Bowen; Protected Trust Services managing director Daniel Landen; and industry consultant Steve Endacott

Tanzer: Pressure mounting on govt to respond to refund crisis

Abta chief says association recognises difficulties balancing efforts to protect travel sector against preserving consumer confidence

Steve Witt: 'If everyone got a refund, it would be like a run on the banks'

Not Just Travel co-founder says travel operators aren’t being dishonest but are rather in a straight fight for survival

Pirie's Vivid Travel resigns Abta membership over refunds row

Managing director Pirie said the operator ‘fundamentally disapproves’ of Abta’s stance on deferring refunds

Financial protection focus for next TTG Business Support Live

Discussion to focus on different protection models in travel, including trust accounts, and the future landscape, and the conversations businesses are having about protection during the Covid-19 crisis

Softening package travel regs 'risks judicial review' – Pirie

Founder of the It’s Right to Refund campaign Kane Pirie says modifying Package Travel Regulations risks opening a Pandora’s box

Tanzer: 'Extraordinary times call for extraordinary measures'

Government must respond to ‘cash crisis’ for travel sector, Abta chief executive Mark Tanzer tells TTG

Abta 'hopeful' of government action to ease refund crisis

Issue could be brought before parliament this week and change enacted ‘within weeks’, association’s head of public affairs tells TTG

CAA: '99% of Thomas Cook claims settled'

Payouts under the Atol scheme for bookings lost when the iconic operator collapsed last September now total 340,000, amounting to nearly £350 million

Government 'considers £4bn bailout for travel'

The plans reportedly include government guarantees against Atol-protected credit notes

Abta sets out new guidance on refund credit notes

Further 55 travel companies back association’s Save Future Travel campaign, which has seen nearly 24,000 letters sent to MPs

Former Cook chief backs Pirie's Right to Refund campaign

Harriet Green among new high profile supporters of Kane Pirie’s initiative, along with former Gold Medal MD Tony Fisher

Catch up with TTG's virtual Keep Your Business Alive seminar

What can you do to best see your business through the coronavirus crisis? We asked a range of industry experts to touch in the key considerations facing the travel sector

Tanzer: 'Govt must wise up to reality of refund debate'

’Companies are already issuing deferred refunds so our call is recognising the fact of the situation’

Kane Pirie refunds campaign to support Abta's PTR mission

Pirie said Abta’s proposed changes to the rules were "the best we have available”

Lata petitions government to relax package travel rules

Association backs Abta’s for respite to help travel companies survive the coronavirus crisis

Thousands back Save Future Travel campaign in first 24 hours

13,500 emails sent to MPs on first day of Abta’s call for grassroots political action by travel and tourism businesses

Abta: 'Tell your MP what's happening to your business'

Association’s head of public affairs Luke Petherbridge urges travel businesses to ’speak up’ and lobby MPs and policymakers for change amid the coronavirus crisis

Chargebacks and Section 75 claims: Everything travel sellers need to know

Kemp Little’s commercial technology associate Julia Barry explores how the travel sector can challenge unwarranted Section 75 and so-called ‘chargeback’ claims

TTNG joins calls for govt to ease package travel rules

Consortium also taking on some of the burden by sorting through members’ clients’ insurance policies to check their cancellation cover

Abta launches campaign warning govt of 'billions' in refunds should firms fail

The association is urging people to visit its new Save Future Travel microsite and send an automated electronic letter to the relevant MP, highlighting the industry’s asks