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Atol

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Taking bookings for May 'clearly not commercially wise'
Etoa webinar debates range of issues arising from coronavirus crisis affecting travel, including the Foreign Office advising against all but essential travel worldwide ‘indefinitely’
Credit cards
Agents 'should not take chargebacks lying down'
’Don’t sit on them, get your response sorted’ agents are told, to ensure they avoid getting ’caught in the middle’ of cash and refund demands arising from Covid-19 cancellations
A new tourism minister was appointed this week. Picture: Marcin Nowak/Unsplash
'Govt must accept most travel firms cannot refund customers on time'
Abta financial chief John de Vial said “the battle was not yet won” to secure PTR changes for the industry
Mark Tanzer, The Travel Convention 2017
Abta: Lack of govt action risks 'catastrophic damage' to UK travel sector
Chief executive Mark Tanzer has reiterated Abta’s message in a letter to prime minister Boris Johnson and various government ministers
Loganair will start operating the former Flybe routes from 16 March
Loganair to seek state aid to maintain 'essential services'
Boss Jonathan Hinkles warns airlines will struggle to survive without government support
Credit cards
Credit note holidays must carry financial protection, Which? urges
“Strong guarantees” are needed so consumers are not at risk if firms fail
A new tourism minister was appointed this week. Picture: Marcin Nowak/Unsplash
UK govt 'to agree to PTR credit note change'
Grant Shapps is reportedly set to approve the use of credit instead of refunds
The government is taking steps to protect airline passengers. Picture: Audrey Grace Paul
Steve Endacott: 'Commercially nationalise UK airlines now!'
“As a capitalist, I have historically opposed nationalisation, but in times of crisis we need exceptional measures”
Cook's Manchester-based ground handler is to cease operations (Image: Ronnie Macdonald)
Thomas Cook collapse set to cost taxpayers £156 million
Failure last September set to drain Air Travel Trust Fund by nearly £500 million and leave it under-resourced to deal with any future failures, new report reveals
Travel suitcase concept - Photo by Francesca Tirico on Unsplash
CAA expected to extend Atol renewal deadline
Process expected to be pushed back 28 days
The measures were outlined in chancellor Rishi Sunak's March budget
Aito and UKHospitality urge government to back businesses
Package travel regulations ’no longer fit for purpose’ amid coronavirus outbreak says Aito, while UKHospitality says curbs on gatherings could be ’catastrophic’ for businesses
Package Travel Directive
‘Package travel regs must be relaxed to help businesses survive’
These regulations were never intended to apply to the circumstances brought on by coronavirus, Themis Advisory’s Jo Kolatsis has said
A new tourism minister was appointed this week. Picture: Marcin Nowak/Unsplash
Steve Endacott: ‘Govt must make holiday deferral mandatory’
“The alternative is wholesale collapses and an Air Travel Trust Fund so depleted by Thomas Cook’s collapse it could not cope”
The government is taking steps to protect airline passengers. Picture: Audrey Grace Paul
Sophie Griffiths: 'Could airline protections make the playing field more uneven?'
The unpleasant irony would be if these reforms only succeeded in making the playing field more uneven
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Holiday intention strong despite Thomas Cook collapse – CAA
Nearly two-thirds of holidaymakers have not been put off travelling by Cook’s failure, new research by the authority has revealed
Mark Tanzer, The Travel Convention 2017
Tanzer: '2020 will be a major test for travel on sustainability'
Brexit, Thomas Cook, sustainability, and a new dawn for package holidays; Abta chief executive Mark Tanzer sits down with TTG to look ahead to 2020
Cook's Manchester-based ground handler is to cease operations (Image: Ronnie Macdonald)
CAA apologises for Thomas Cook Atol refund delay
95% of claims received to date settled totalling more than £310 million
Sharm el Sheikh is back after the four-year UK flight ban
Looking ahead: What can travel expect for 2020?
There are grounds for optimism as the new decade begins
Former Cook staff have rallied round the company's iconic yellow heart logo
Package holiday market 'unharmed' by Cook collapse
Research suggests two thirds of holidaymakers are still happy to book an Atol-protected package trip
“It is our goal to reach all those that need a lifeline during these challenging times"
Looking back on the highs and lows of 2019
TTG takes a look at all the important news from 2019 in this review of the year
Travel sector warned to brace for 'radical change' post-Cook
CAA settles 90% of Thomas Cook Atol refund claims
Programme has so far paid out £290 million across the 300,000 claims made so far
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Sophie Griffiths: Boris Johnson plays Santa Claus for travel
Who knew Father Christmas had a blond mop and an Etonian twang?
Thousands of Thomas Cook passengers were repatriated regardless of Atol
Airline insolvency reforms 'could undermine Atol scheme'
Government proposals to extend the CAA’s remit to non-Atol protected passengers in the event of an airline insolvency have called the scheme’s viability into question
What happens when an airline fails?
Flight risk: All the legal implications of airline failure
The flight is only one component of the overall package so airline failure is like any supplier failure