Some holidays booked through Cook retail agents remain valid despite Cook’s collapse, and the CAA is advising customers check their bookings ‘with their nearest Abta-approved travel agent’
Speaking exclusively to TTG, chairman of the Airline Insolvency Review Peter Bucks said the collapse of Cook would put pressure on the government to introduce reforms
Former Freedom agents will be able to retain 100% of their commission on Cook bookings acquired by Hays Travel – providing they join Hays Independence Group
CAA ‘aiming to pay refunds within 60 days of receiving a valid claim form’ meaning some passengers are unlikely to receive their cash until early December