Call centre

Ambassador engages AI platform to analyse call centre performance

Racing to the bottom? Agents reveal massive price-matching headaches

Three things we learned from TTG's latest Travel Agent Tracker

Jet2 to launch flights and holidays to Morocco next year

Panache Cruises to up apprentice intake as it looks to double workforce by 2026

Jet2holidays to launch new-look fam programme Destination Discoveries

TTG launches third Travel Agent Tracker survey of the year

‘Our summer sales have been the latest I’ve ever seen’

The Big Question: Is there a future for private jets in travel?

Panache's LGBT+ advocacy group 'to put diversity at heart of business'

World Travel Holdings team to tackle Yorkshire Three Peaks

Blue Bay Travel creates homeworker mentor role ahead of recruitment drive

The Big Question: Should agents start charging for their time?

Andrews promoted to MD as cruise.co.uk eyes 'next phase of growth'

Barrhead to expand cruise training initiative amid soaring demand

Fraud in travel: We want to hear about your experiences

Agents set to play more important role than ever post-Covid

Long-haul specialist reveals shift in peaks sales trends

Agents' new year confidence proves well-founded despite pricing worries

Consumers flocking to agents in defiance of economic downturn

Agents in good spirits with enquiries and average sales prices up

Blue Bay grows product team after reporting record sales day

‘The buzz is back’: Why peaks is the perfect time for travel to get back to normal

Broadway expands senior team with new product and commercial director