Consumer protection

Randox agrees to give ‘clearer’ information to travellers

PCR testing suppliers accused of ‘profiteering’ with price mark-ups

Agents welcome Abta decision to soften stance on trust accounts

Tens of millions still tied up in credit notes – CAA

Aviation minister: 'No review of travel rules before peaks'

Govt getting ‘better’ at removing failing Covid test providers

Diving specialist operator ceases trading as Atol holder

Asia specialist collapses citing lack of govt support for travel

TTA begins making Teletext Holidays and Alpharooms refunds

Teletext Holidays and Alpha Rooms lose TTA protection

CAA has 'no fixed view' on how to reform Atol system

Travel staff ‘learning’ to sell holidays again as business picks up

'So, are we just back to square one with airline refunds?'

Thomas Cook Atol payouts totalled £444 million, report reveals

Almost 120 Atol holders still working to renew

Airlines commit to ‘timely’ refunds after cancellations

CAA will get strengthened powers to compel airline refunds, govt says

CMA probes another PCR firm over customer service concerns

Teletext Holidays threatened with court action over unpaid refunds

Buying a PCR test is a ‘lottery’, admits competition regulator

Trust issues: navigating the thorny issue of Atol reform

'Get your your Atol application in now', says CAA

CAA: 'Financial protection more important than ever'

Atol holders expected to be 'more realistic' on licence numbers