A CMA investigation of the Covid testing sector found consumers felt they were “paying over the odds” for PCR tests and receiving “poor service”, with test kits and results arriving late or not at all.
The authority is already investigating one provider, Expert Medicals, and is considering more probes into other companies, while another 19 firms have been told to improve their pricing information.
Buying a PCR test is a ‘lottery’, admits competition regulator
Government
Rob Gill
10 September 2021
The Competition and Markets Authority (CMA) is recommending a series of measures to avoid consumers facing the current “lottery” of choosing a Covid-19 test provider.
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