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Trust issues: navigating the thorny issue of Atol reform

Atol
Rob Gill
2 September 2021

If spending the past 18 months battling for survival through two effectively “lost” summer seasons wasn’t tough enough, the travel industry has also been having its say on the vexing subject of Atol reform.

The reforms are expected to bolster segredation of client cash

Stick with us, though, because this round of Atol reform could profoundly shape the way both tour operators and travel agents do business – at least when it comes to selling package holidays in a post-Brexit and post-pandemic world.


There’s been plenty of criticism, particularly from the likes of Aito, for the timing of the CAA’s initial consultation on Atol reform, which closed on 15 August.


But there are also genuine concerns about the severe impact the reforms could have on smaller operators and agents whose business models could be in jeopardy if the CAA insists on trust accounts to secure customer cash.