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Operators

'Why we believe there’s more to a lasting partnership with agents than just commission'
’Investing in and continually improving a well-crafted and personalised agent rewards strategy should complement, and never substitute, a fair commission structure,’ writes Titan Travel’s director of trade distribution, Shane Lewis-Riley, for TTG
Tui launches 2026/27 winter programme with new Lapland alternative and 'value' pledge
Three new concept hotels, new routes to Turkey and Egypt, extra short-, mid- and long-haul capacity and trips to Arctic Lakeland among additions
Norse Atlantic takes 'bold' step to 'unlock' demand in the north-west for Bangkok route
Norse Atlantic will fly to Bangkok from Manchester this winter, the first time the north-west airport has had a direct connection with Thailand’s capital
Hays Travel hires Fred Olsen Travel's operations chief Tricia Birmingham to fill commercial role
Birmingham’s appointment comes three days after it was announced Hays Travel’s group strategy director McAuley will become managing director of World Travel Holdings UK later this year
Intrepid Travel bolsters trade sales team following Joanna Reeve promotion
The adventure tour operator has confirmed Carrie Grant as its new trade lead, promoting her to the role of head of industry in a reshuffle at the operator
Youth experience agreement with EU will be capped, minister confirms
The proposed UK/EU Youth Experience Scheme will have a cap on numbers unlike the pre-Brexit youth mobility programme, a minister involved in talks has said.
Johan Lundgren, Carrier and Mercury Holidays: all the latest travel trade people moves
Moves this week see Johan Lundgren return to a former workplace, while two operators have promoted internally to fill vacancies
Flight Centre confirms two more shop openings as cautious expansion project gathers pace
Flight Centre’s UK boss Joe Beevis said he will open new branches in the coming months but the agency will not return to its heyday of almost 80 UK outlets
Agents offer ‘cut-through’ for luxury cruise line as clients ‘book years in advance’
Expert insights about cruise booking trends were shared during an exclusive event hosted by TTG Luxury and Explora Journeys. 
'We've found the company we were looking for': Wexas buys wildlife tour op 2by2 Holidays
Going forward 2by2 Holidays managing director Claire Farley will step down as a director, but will act on a part-time consultancy basis to ensure ’a smooth transition’
Crystal to unveil first two luxury ships after securing financial backing
The cruise brand says the expansion “validates” its position in the ultra-luxury cruise segment.
Luxury operator reveals agents’ ‘trickiest’ concierge request as demand for VIP service grows
Carrier has expanded its concierge team following a 37% increase in monthly enquiries for the elite service compared to last year.
Virgin Atlantic commits to Seoul launch despite sales suspension
Virgin Atlantic has paused sales of its new Heathrow-Seoul service due to regulatory issues but says it is committed to the launch date in spring next year
Tui heralds the return of Johan Lundgren
Former easyJet boss Johan Lundgren is to return to his former employer Tui as a non-executive director next year
How you can send your clients into the 'wild heart of Europe'
A lesser-known mountain range and a tour that combines one operator’s passion for conservation, rewilding and community tourism
Agent persuades Tui to launch Newquay packages – with Prestwick also benefiting
A Cornish agent has led Tui to launch packages from Newquay with budget flights, while Glasgow Prestwick will also see the operator partner with Ryanair
Aito hopes to tempt new members with financial protection services
Specialist travel association is targeting SMEs by offering ’one solution’
Jet2 to launch flights and holidays to fifth Canary island La Palma
Jet2.com and Jet2holidays will offer La Palma for the first time from next summer with two flights a week from Stansted and Manchester to the Canary island
InteleTravel, Celestyal, G Adventures: all the latest travel trade people moves
Moves this week see InteleTravel ’complete’ its expansion for the year, while Lindblad Expeditions has set up its first-ever UK travel advisory board
Ocean Holidays refinances Covid debt following Hays Travel investment
The US specialist operator confirmed Hays will have no day-to-day operational role following the investment and its four founders will remain its majority shareholders
EU inches closer to autumn launch target for new biometric border rules
Planned introduction of the EU Entry-Exit System this autumn inches closer following series of progress milestones
Lanzarote vows to be pickier about tourists in new ethical stance
Lanzarote has launched an ethical tourism campaign, saying it will be more selective in the type of visitor it targets
Flights to the Middle East resume after Qatar missile crisis briefly pauses travel
New Foreign Office advise for several states in the region after Iran’s retaliatory strikes on a US airbase in the country triggered an airspace closure
Luxury travel boss warns AI misuse would be ‘outrage to luxury’
Little Emperors founder Rebecca Masri says AI has benefitted the luxury travel business, but vows it will never replace its human advisors.