Opinion

Comment: Travel trade is still 'held hostage' by bureaucracy

How will we travel agents cope with all this turmoil? We have seen a tsunami of demographic, technological, social, political and institutional changes in the last decade...

How Love Island can help you score in sales

There are many sound business reasons why you may have been watching ITV’s Love Island closely over the past few weeks...

Comment: Giving back will also boost staff morale

In recent years, we have seen that in addition to the need to be profitable, businesses have increasingly focused on improving their contribution to society

Comment: What a masterful clean-up operation!

Visiting friends in Alicante at the weekend, we coincided with fiesta time – a serious celebration which takes place throughout June...

Comment: Are you marketing to millennials properly?

I’m on a bit of a sharp learning curve at the moment, having totally shown myself up in a recent meeting...

Leader: Lies, damned lies, and sickness

This is the biggest issue to hit the industry in a long time”, Abta chief Mark Tanzer admitted this week...

Opinion: Our true leaders came to the rescue in a crisis

It’s been a saddening yet inspiring few weeks. I’ve gone from not knowing who Ariana Grande was to being one of the many who would vote for her to be our prime minister

Leader: A fine mess

“I got us into this mess, I’ll get us out,” Theresa May promised Tory MPs this week. And what a mess it is

Comment: Both parties are now turning back the clock

This election is turning out to be more interesting than I expected. Both the main parties have turned back the clock

Leader: Post election, Brexit is still the concern (and opportunity)

The news that started to emerge on Saturday night was all too familiar. Yet more lives devastatingly lost in another terror atrocity

Comment: Bullfighting, and the art of balancing prices

I’m just getting back into the swing of things after a cracking 10-day holiday exploring Andalusia with my wife (Mrs D)

Comment: It’s what governments actually do that counts

While much of this general election campaign has focused on the leadership qualities of the respective party leaders, ultimately it is what governments do that matters

ITT Comment: Steven Freudmann, chairman of the Institute of Travel & Tourism

The fact that this June’s ITT Conference at the Hilton Sorrento Palace is a sell-out clearly shows that the leaders of our industry still appreciate the networking opportunities that a quality conference represents

Comment: Homeworking can be brilliant for business

As part of Work Wise Week, this Friday is National Work From Home Day, which I think sheds light on a growing trend – a trend which has already had an impact not just on our business, but across the travel sector

Stay safe – the cyber criminals are watching

Data security. It’s not the sexiest of subjects, but it’s an important one for any customer-facing travel business: if you ignore it, it could cost your company a small fortune

Leader: Emma Watson, gender equality - and why we've come a long way since 'EastBenders'

This week MTV hit headlines around the world with its noteworthy decision to introduce the first gender neutral awards

Opinion: UK suffers from too many ‘digital deserts’

I have the privilege of living in North Wales, one of the most beautiful regions in Britain. While I love living in the country, it does have its disadvantages – not least of which is the lousy mobile phone reception

Leader: Brands must prove they mean their lofty ideals

Last week my family surprised my nephew with a trip to Disneyland Paris. He shrieked and ran around the room in excitement, before enquiring whether Disneyland had a swimming pool

Comment: UK travel fairs need a level playing field

The main consumer travel shows have been and gone for 2017, but there are a few special-interest consumer fairs coming up which are gaining popularity, and travel is perfect for them as they work well for operators, destinations, suppliers and event organisers

Why gender equality gives you the edge

The theme of last month’s International Women’s Day was “be bold for change”, calling on the masses to “help forge a better working world – a more inclusive, gender-equal world”

Leader: Can the election 'guarantee certainty'?

For Theresa May it is the chance to bring “strong leadership” to the UK but it is uncertainty that has become the more familiar face of this Brexit/Donald Trump age

Denied boarding claims ‘on the rise’ for 2017

A leading flight compensation lawyer is expecting up to a 500% rise in denied boarding claims, amid concerns that airlines are failing to inform passengers of their rights when asking them to give up seats when flights are overbooked

Comment: Do you remember life before the iPhone?

I’m not a morning person, never have been. I’d happily start work mid-afternoon and roll through to midnight

Comment: Glad to be empowered to be myself at work

Our industry needs a bit of everybody and everyone to keep making progress in LGBT inclusion