Selling tips

Mystery Shopper's seller of the week: Ian Barton, Thirsk Travel Centre

This week our secret shopper perused the offering for a fortnight in South Africa for £12k among the agents of Thirsk, North Yorkshire

The power of the Virtuoso network

How do you get to be a member of the most exclusive club in the travel industry? Katherine Lawrey finds out from Matthew Upchurch, chief executive, Virtuoso

Mystery Shopper's seller of the week: Anna Barford, Audley Travel

This week our secret shopper gave a perfect score in Eastbourne booking a couple of weeks’ self-drive tour to Western Canada for a retired couple

Get to know the real Jamaica with the Sandals Foundation

By partaking in Sandals Foundation-endorsed activities, your clients can have a richer experience in the Caribbean, as Katherine Lawrey finds on a trip to Jamaica with Sandals Resorts

'See crisis as opportunity', urges F1 mechanic

Former McLaren mechanic Marc Priestley spoke to delegates at the Abta Travel Convention

Being heard by all: Why agencies should up their services for the deaf

Why having a reputation for catering to the needs of profoundly Deaf people and those with varying degrees of hearing loss makes good business sense

Mystery Shopper's seller of the week: Rachel Torr, Hays Travel

This week we sent our secret shopper to book a fortnight in Orlando for four while browsing in Christchurch

Mystery Shopper's seller of the week: Rachel Paine, Althams Travel Services

This week we sent our secret shopper to book a south-east Asia tour for two in Halifax

Find your happy ever after in Efteling

TTG visits the fairytale-themed Dutch theme park, now on sale with SuperBreak

Mystery Shopper's seller of the week: Paul Spencer, Cruise Club UK

This week we sent our secret shopper to book a fly-cruise for two in Manchester

Mystery Shopper's seller of the week: Phil Laycock, Thomas Cook

This week our undercover shopper was in Ayr booking a fortnight escorted tour for two in Chile

India springs Eternal: Contiki's new Asian adventure

After a 40-year hiatus, Contiki is back with a new India itinerary. TTG finds out why India is back on the radar for the 18-35 group tour specialists

Mystery Shopper's seller of the week: Hannah Taylor, Adams Travel

This week our undercover shopper was in Aylesbury assessing the agents with a request for a two-week self drive holiday to Melbourne

Mystery Shopper's seller of the week: Jojo Mortimer, KT'z Travel

This week our undercover shopper scouted Gloucester for offers on a mini-break at an ice hotel in Sweden for two

Meet the Rep: Travel 2 and Gold Medal's Colin Currie

He’s Batman, and his son is Spiderman. Meet Colin Currie, key account manager for Gold Medal and Travel 2, who cooks agents sausage rolls in a motorhome

The world's top winter sun hotspots

Swap your clients’ winter blues for some sunshine – a little heat might be closer than they think

Mystery Shopper's seller of the week: Grant Drennan, Ramsay World Travel

This week our undercover shopper browsed in Dunfermline for a beach holiday for two in Mexico

Legends & landmarks: The Asian luxury hotels you can't afford to miss

From modern marvels to boutique boltholes, Asia’s luxury hotel scene has the breadth to satisfy discerning clients

Meet the Rep: Prestige Holidays' Shubhra Halliday

Fancy dress is a fishy business for Shubhra Halliday, business development manager for Prestige Holidays, but on the road she’s all set to dress for any weather

Vows with wows: The private islands offering couples the ultimate romantic retreat

From Zante to Zanzibar- Nammie Matthews outlines the pick of the bunch for honeymoons, weddings and vow renewals

Mystery Shopper's seller of the week: Wendy Wu Tours

This week our undercover shopper browsed in Bristol for a 16-day sight-seeing holiday to China

LGBT training for all of Kuoni’s sales staff

Kuoni is to roll out its LGBT training across the business as the group plans to also create a number of family holiday specialist experts

Selling Power: Bringing Spires Travel back to life

Redundancy and shop closure couldn’t thwart Spires Travel’s owner-manager. Chloe Cann talks to Paul Knapper about running a college-based agency and how the students have given him a new lease of professional life

Copen on a budget: Visit the Danish capital without splashing the cash

Spending a weekend in Copenhagen doesn’t have to break the bank. Andrew Doherty discovers the city can still deliver on experience while going easy on the wallet