Steve Endacott has pledged his support to Travlet, a B2B platform enabling hotels to offer guests personalised itinerary recommendations ahead of their stay
New system, which would request agents pass on client contact details to mitigate emergencies like the collapse of Thomas Cook, could be rolled out in time for peaks
Catalonia is using big data and the Internet of Things to manage the flow of visitors during peak times throughout the day in a bid to tackle overtourism, delegates heard yesterday
Hotel booking giants says it has been ‘working hard’ to implement the commitments agreed with the Competition and Markets Authority to eliminate ‘pressure-selling’ tactics