TTG hosts James Chapple and Dea Jusufi are joined by Jo Richards of Tivoli Travel and Colin Martin-Weekes, Head of Franchise at Go Cruise and Travel, to consider how the trade can ensure agents are equipped to deliver the right level of service.
The qualifications, training and experience expected of travel agents take centre stage in the latest episode of TTG's Unpacked podcast following renewed calls for greater professional recognition across the industry.
TTG hosts James Chapple and Dea Jusufi are joined by Jo Richards of Tivoli Travel and Colin Martin-Weekes, Head of Franchise at Go Cruise and Travel, to consider how the trade can ensure agents are equipped to deliver the right level of service.
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