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Trust vital to securing 'genuine access' to rare travel experiences as demand rises, agents and suppliers told

Business advice
Emma Dooney
6 November 2026

Agents and suppliers must work to build trust with local trade partners if they want to offer off-market experiences, industry leaders have said.

Woman speaking on stage
TTG

Lisa Fitzell, Managing Director at Audley Travel, speaking WTM 2026 

Speaking at WTM London, Journey Latin America Managing Director Sarah Bradley told advisors to prioritise relationships in order to meet the rising demand for rare experiences. “It has to be genuine access, and I think that has to be a two-way exchange,” she said.

“You’re not looking for something that has been created with the tourist in mind, you’re actually trying to create an exchange between people, which is genuinely memorable and meaningful.”