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Top advisor warns agents’ fears of booking tools is ‘losing them revenue’

Agents
Emma Dooney
3 March 2026

As digital competition intensifies, Global Travel Moments founder Duncan Greenfield-Turk says it’s time for agents to offer in-house booking tools. 

Man smiling with New York City background

Duncan Greenfield-Turk believes it's time for agents to embrace self-service booking tools

Agents risk losing business to OTAs if they don't offer clients an in-house booking tool, a top luxury advisor has warned. 

 

Duncan Greenfield-Turk, founder of Global Travel Moments, will launch a self-service reservation engine on Friday as part of a long-term strategy to “cement” client relationships.