Carrier is moving beyond traditional fam trips with its ‘concierge-style’ educationals, focused on capturing the operational nuances required for ultra-luxury itineraries.
Carrier's concierge team say their specialised fam trips are helping them better support agent partners. Pictured: Nikita Ritchie, Joanne Tullett and Lorraine Norcross
A leading luxury tour operator says its investment in ‘concierge-led fam trips’ has been instrumental to better supporting its agent partners.
Carrier has now completed three of these tours, which have involved members of its dedicated concierge desk visiting various destinations over the past year.
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