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Abta urges agents to speak up over card payment malpractice

Start-ups
James Chapple
6 March 2018

Agents are still being fleeced when taking card payments despite new regulations, Abta has warned, and are now being urged to submit any evidence of malpractice to the association.

Current protection measures flawed and overlapping

Challenging chargebacks requires close collaboration (Credit: iStock)

Abta wants its members to submit any evidence of violations of Interchange Fee Regulation (IFR), introduced in 2016 to curb charges and require card payment providers to be more transparent about how their fees are constituted.

While IFR capped bank and merchant interchange fees at 0.2% for debit cards and 0.3% for credit cards, Abta says other fees have been increased or introduced to meet the shortfall - wiping out any savings to retailers.

The association’s call for evidence comes after its concerns about the high cost of taking card payments were recognised by economic secretary to the Treasury John Glen MP.