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Agent backlash over BA £8 GDS fee

Air
TTG Staff
31 May 2017

Some agents have admitted they will switch-sell away from British Airways where possible, after it announced an £8 GDS booking fee.

Short-haul sector

The fee, to be introduced from November 1, is designed to switch bookings towards BA’s NDC (New Distribution Capability) and other direct channels. It will be levied per fare component.


Agents were quick to make a comparison with Lufthansa, which launched a €16 GDS booking fee in September 2015.


Twickenham-based WOT Travel owner Paul Smith said: “I don’t sell Lufthansa if I can help it and I think this new decision means you sell other airlines where you can.


“The public can be quite fickle [when it comes to extra fees], as they’re not affected in the same way we are. I have zero sympathy for BA if they lose out...”