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Agents to play ‘vital role’ in Princess Cruises’ value focus

High street
Will Payne
11 April 2023

Princess Cruises will place a renewed focus on helping agents communicate cruise’s value proposition, with the cost of living squeeze poised to continue impacting consumer spend this year.

Williamson will join Princess in late June from her role as vice-president of fleet people operations for Carnival UK

Speaking to TTG, the line’s vice-president Eithne Williamson said: "We’ve been highlighting to agents certain aspects of our product they can use to demonstrate the cost efficiency of a cruise."

Williamson said changing consumer perceptions of what cruise holidays offer was also key.

"We want people to see Princess as the perfect venue for attending popular festivals, or other bucket-list events, at a price that is more cost-effective than making independent travel arrangements," she added.