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‘Give the CAA power to address airport chaos’ – Which?

Government
James Chapple
13 April 2022

The disruption affecting UK airports in the lead up to Easter cannot be allowed to be repeated, consumer group Which? has said.

The recommendations follow a meeting between government and the aviation industry earlier this month

Heathrow says passengers “should not be concerned” by impending strike action

The watchdog said government must work with airports and airlines to ensure hubs and carriers are adequately resourced in future.


Which? Travel editor Rory Boland branded the situation, which has escalated in recent weeks, a shambles. He also called on the Department for Transport to give the CAA more stringent powers to sanction airports and airlines.


Manchester airport has perhaps attracted the most criticism, with managing director Karen Smart standing down.


However, issues have been raised at most major UK airports owing to a combination of staff shortages and high levels of Covid infection.