After reading the article on Friday (3 January), UK sales manager Liz Shaw immediately called Howard branch manager Colin Curtis during her lunch break and offered to cover the £250 bill. Fortunately, the agency had not yet made the payment.
Shaw later explained to TTG this “random” gesture of kindness would likely be the first of many from Grecotel in 2025. “We’ve been discussing internally about doing more charitable events, supporting agencies by finding out what they need from us,” she said.
“I was scrolling through TTG and I thought, ‘Oh my god, this is perfect’. This is what the travel industry is about.”