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Hays reports increase in long-haul bookings and average customer spend

High street
Will Payne
27 March 2022

Hays Travel has seen an increase in long-haul bookings and customers looking to spend more on experience-based trips as the UK emerges from the Covid-19 pandemic.

Woodall-Johnston spoke during the Hays Travel Independence Group Conference in Tenerife

Chief operating officer Jonathon Woodall-Johnston told TTG the independent agency has also seen an uptick in the average selling price of its Best of Touring product, with customers spending more on upgrades.

"I think 2022 will be well sold for many businesses because customers who have cancelled have rebooked and this will be the first time they’re managing to take a holiday this year," he continued.

"Customers are spending more with us, which is great, and when customers are travelling they’re upgrading.