The awards, which recognise the outstanding customer service, expertise and innovation of travel retailers in the UK and Ireland, will return for a show-stopping ceremony at Victoria Warehouse in Manchester on 24 April, in association with Visit Malta.

TTG Top 50 comprises awards for both individual high street branches in regions across the UK and Ireland, as well as and nationwide businesses. 

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New categories for 2025 include Homeworking Agency – Large (for companies comprising 80 home-based agents or more) and Homeworking Agency – Small (for agencies with 79 home-based agents or fewer), while Top River Cruise Agency also makes a return.

Once registered, Top 50 sponsors and TTG’s wide-ranging panel of industry suppliers will rate contenders in each category according to their sense of your customer service, expertise and performance.

The five highest-rated agencies in each category will be shortlisted as finalists and go through to judging in February and March 2025. This consists of completing an assessment form and taking part in an interview with a TTG journalist and supplier sponsor - with store visits for regional categories and video calls for nationwide finalists.

There will also be a series of special awards recognising outstanding customer service, progress on sustainability, charity and community engagement and an unsung team member - entries for which open in December.

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