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Irene Hays: Huge opportunities ahead for agents as Brits keep spending on holidays

Marketing
Ilaria Grasso Macola
4 March 2023

Britons will continue to prioritise holidays despite the cost of living crisis, creating huge business opportunities for travel agents, Dame Irene Hays has told members of the Hays Travel Independence Group (Hays IG).

Irene Hays: Huge opportunities ahead for agents as Brits keep spending on holidays

Dame Irene Hays

PwC data from November 2022, presented at the Hays IG conference on Saturday (4 March), revealed that only 10% of people will spend less on holidays this year, while 47% said they will spend between "a bit more" and "much more" compared with 2022. 

 

Of this 47%, the majority are older and more affluent Britons, delegates heard. 

 

“It is unbelievable,” said Hays. “People will forgo hospitality, they’ll forgo clothing and they’ll downgrade their grocery shopping in order to be able to afford a holiday.”