Skip to main content

Josephides: 'OTAs and bed banks focus less on responsibility'

Operators
Pippa Jacks
15 September 2015

The changing face of how travel is packaged and distributed means it is more important than ever for destinations to “step up” and protect what makes them special, said Abta’s boss.

Noel Josephides

Chair Noel Josephides told delegates at the Travel Foundation’s annual general meeting last week the rise of dynamic packaging was impacting efforts to create more sustainable destinations.

“Ten years ago there were no low-cost carriers, everyone booked with tour operators. Now, travel is dominated by technology companies that sell flights and accommodation online and care little about the destinations,” he insisted.

“They simply see themselves as a sales portal and have removed themselves from any responsibility for the destinations,” he added.