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New CAA powers must protect operators as well as consumers – Aito

Atol
Gary Noakes
27 June 2023

Aito has welcomed proposed new enforcement powers for the CAA, but warned they do not go far enough in protecting operators or consumers.

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Aito director Noel Josephides said airlines frequently caused issues for operators: “We have had to deal with the many problems created on a daily basis by the aviation sector when it comes to last-minute cancellations, refunds and also – of huge consequence to those with limited mobility – damage to wheelchairs,” he said.