Skip to main content

Qantas passengers' long stopover blamed on Heathrow difficulties

Air
Gary Noakes
19 July 2022

Passengers on a Qantas flight from London to Sydney today face an 11-hour stopover in Singapore after Heathrow put a cap on the number of flights it can handle.

The group expects an underlying profit before tax of $1.35bn-$1.45bn for the first half of 2023

The QF2 departure was rescheduled to leave Heathrow nine hours early at noon today (19 July) because of Heathrow’s staffing crisis and with a switch from Terminal 3 to 4.

Upon landing in Singapore at breakfast time, passengers will be given accommodation until the regular 19.30 departure to Sydney. 

A Qantas spokesperson told Executive Traveller the airline was “disappointed” by Heathrow’s actions and admitted the solution “isn’t perfect”.

The carrier said it hoped the timetable and terminal change was a one-off and said it was in talks with Heathrow “on improving this situation”.