The QF2 departure was rescheduled to leave Heathrow nine hours early at noon today (19 July) because of Heathrow’s staffing crisis and with a switch from Terminal 3 to 4.
Upon landing in Singapore at breakfast time, passengers will be given accommodation until the regular 19.30 departure to Sydney.
A Qantas spokesperson told Executive Traveller the airline was “disappointed” by Heathrow’s actions and admitted the solution “isn’t perfect”.
The carrier said it hoped the timetable and terminal change was a one-off and said it was in talks with Heathrow “on improving this situation”.
The airport is having difficulties in handling large aircraft such as Qantas’s Airbus A380s.
However, Sunday’s non-stop Heathrow-Perth flight, on a smaller Boeing 787, was delayed by three hours, also due to Heathrow’s directive, Executive Traveller said.