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Riviera boss: Agents will be more important than ever during recovery

Cruise
Will Payne
15 October 2021

Chief executive of Riviera Travel Phil Hullah has said the travel trade will be "more important than ever" during the industry’s recovery in 2022.  

A river cruise revolution?

"I believe the trade, and our travel agent partners, are going to play an even more important part now going forward than they have in the past," Hullah said.

"We really recognise the value in that," he added. "Another thing we did during the pandemic was we kept our trade liaison team in place, and we see that as a very important part of our business."

Hullah’s comments came after Riviera announced plans for new flexible cruise itineraries to be introduced next Spring.