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Travel agency insolvencies fall as new business models emerge

Operators
James Chapple
20 August 2018

The number of travel agencies going out of business has fallen 30% over the past five years, an accountancy firm has said.

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According to Moore Stephens, agencies are diversifying as they adapt to the internet age by offering more bespoke products.


The firm said the number of travel businesses failing over the past five years has declined from 47 a year to 33 a year.


At the same time, citing Abta figures, the firm says the number of Britons taking holidays is at its highest level since 2011.


Traditional agencies and tour operators were hit hard when the internet allowed holidaymakers to package up their own trips.


This was further compounded by the rise of price comparison sites and aggregators, OTAs and latterly, services such as Airbnb.