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Travel veteran shares advice on how to attract and retain new staff

Training
Will Payne
16 March 2023

Industry veteran Phil Nuttall has urged travel businesses to maintain a "clear and robust" training programme to attract new recruits looking to secure their first role in the travel industry.

Phil Nuttall claimed the Contribution to Travel award at the 2022 ceremony

Nuttall claimed the Contribution to Travel award at the 2022 TTG Top 50

Speaking to TTG, Nuttall said businesses will benefit from having a clear training plan when it comes to fortifying their ranks. 

"I will hold my hands up – we haven’t always been the best when it comes to training," the Travel Village Group chief executive admitted.

"But now we are very good, and in turn we have great people in the business. But we have to be the best for a candidate and offer them the training they need to progress both professionally and personally."

As the industry recovers from the impacts of the pandemic, Nuttall said training will be important as businesses look to grow and capitalise on a positive start to 2023.