New roles have been created: chief operating officer and chief commercial officer, which will be taken up by Lisa Henning and Vim Vithaldas respectively, who have been promoted.
Meanwhile Alexis Coles-Barrasso, who has been supporting TTNG for the past nine years on a part-time basis, will take up the full-time role of PR and communications director, and joins Lewis, Henning and Vithaldas on the board.
In a letter sent to the membership after the announcement, chief executive Gary Lewis said the size and scale of the group had “changed dramatically in recent years”.
In her new role, Henning will assume responsibility for all TTNG’s member-facing functions, including: membership, marketing, Honeycomb, Cruise Club Concierge and the group’s wholly-owned retail stores.
Henning is currently in the process of recruiting a senior marketing role and a product executive within Cruise Club Concierge.
“Providing leadership for all these services will enable us to get a 360-degree overview of our membership delivery, ensuring our members remain at the heart of our business and that we can manage our relationships as effectively as possible,” said Lewis.
Vithaldas, meanwhile, will continue to provide leadership for commercial, finance, risk and trustees and in this new role assumes responsibility for operations.
Lewis added Coles-Barrasso would be responsible for managing TTNG’s image as a business across all media and will be tasked with developing a detailed proposition about how the group can “best support our members with their own PR strategies”.
