The legacy carrier announced on Wednesday (19 April) the online classes – to be incorporated into Virgin Atlantic’s wider training – will teach staff how to approach visually impaired customers as well as navigate busy spaces and guide them to their seats.
“At Virgin Atlantic, we believe that everyone can take on the world, and crucial to this is ensuring all our customers have the best possible experience when flying with us,” chief executive Shai Weiss wrote in a LinkedIn post.
